Frequently Asked Questions

Yes! If you have a supported phone, you can download Tellme at no cost. SMS and data charges may apply. If you do not have an unlimited SMS or data plan, your wireless service provider may charge usage fees for downloading and using the application. If you are uncertain what your data and SMS rates are, please contact your wireless provider.

Even if you don't have a supported phone you can still use Tellme by dialing 1-800-555-TELL. This is a toll-free number you can call from any phone. When you call from your mobile phone, standard airtime usage applies based on your mobile phone plan.

Tellme comes preinstalled on Sprint's Samsung Intrepid. Simply launch the Tellme application from the desktop or press the dedicated speech key on your keyboard and follow the instructions on the screen.

Tellme is currently available only on the Samsung Intrepid Windows Mobile phone. Sign up to receive a message when your phone becomes supported.

You can also get all the info you need on the go by calling 1-800-555-TELL from any phone, or download Tellme to your mobile phone for fast, easy access to businesses, maps, movies, weather, and more!

No matter where you're going or what you're doing, Tellme Favorites on 1-800-555-TELL delivers your personal update right when you need it. You can personalize 1-800-555-TELL to tell you about your favorite info, including stock quotes, weather, and individual sports teams, every time you call.

To get started:

• Say "Favorites" from the Main Menu, then sign in using your 4-digit PIN.
• At the Main Menu, choose whatever menu option you'd like to make a Favorite. For example, say "Sports" and then "Baseball". Once you're in the area you want, say "Add to My Favorites".
• To hear your favorites, simply say "Favorites" from the Main Menu. When listening to your Favorites, if you hear one you'd like to remove, just say "Remove from My Favorites".

You can also manage your preferences for Business Search on 1-800-555-TELL:

• By default, when you call 1-800-555-TELL from your mobile phone and request Business Search, you will automatically receive a text message with your search results.
• To stop receiving automatic text messages, call 1-877-499-8355 and say "Yes" when asked if you want to turn off auto-text messaging.

Tell us about it so we can improve our voice recognition! Contact Us and include the number you used to reach Tellme, the request you made, and what Tellme thought you said. Your phone number will only be used for debugging purposes - we won't call or text you with unsolicited messages.

Follow the standard uninstallation process for your phone's applications. Each phone is different. In general, try going to your applications menu, and viewing the options for the Tellme application.

If you'd like to be notified when there are new features available on Tellme, sign up to receive email updates.

Tellme will be available for use in all Windows Mobile 6.5 devices starting in Fall of 2009. OEM's can request information using our Contact Us link.

A third-party data provider gathers the business information that Tellme provides in the Tellme download and on 1-800-555-TELL, so we are unable to directly add or correct specific business information.

If you would like to add or correct information that is listed for your business, please use the easy form on the InfoUSA Business Information website. Please be advised that it takes some time for InfoUSA to process the updates and send them to us, so the correction will not be available right away.