Exceptional caller experience drives self-service performance
Tellme fundamentally improves how people find, connect and transact with your business. With a focus on performance, the Tellme platform is tuned to enable the highest IVR task completion rates for callers. Personalized user interfaces transform traditional customer service calls into tailored experiences that build your brand. This translates to higher customer satisfaction and a differentiated service that saves time and lowers cost.
Smarter spending with real cost reductions
Tellme enables businesses to get better performance from their contact center self-service. The Tellme Inbound IVR Service reduces agent costs by increasing partial and full automation, reducing agent handle time and allowing agents to focus on higher-value tasks.
Manageability, flexibility and total control
Choosing Tellme means you don't have to compromise between peace-of-mind and control. Tellme clients enjoy the benefits of having network, speech, and platform experts optimize their voice services, and at the same time retain the ability to store application code and backend data on their own premises. Tellme's "pay as you go" model eliminates dependence on aging equipment, prevents waste from excess capacity and unused features, and ensures that the dollars you spend deliver great self-service for your callers.
