We've built the world's largest VoiceXML platform. It's ultra-reliable, extraordinarily fast, and it scales to your needs. This helps you eliminate capacity risk, as the platform can deliver on-demand capacity during seasonal or event-driven spikes in call volume, ensuring you are always available to your customers. The reliability and scalability of our integrated and open-standards-based voice/IP platform also enhances your efficiency—it saves you from the extra costs of overbuilding an infrastructure to meet those occasional spikes and maintenance costs on under-utilized boxes during periods of low volume. Tellme's hosted platform already delivers stress-free reliability, scalability and efficiency to some of the largest enterprises in the world. It's ready to do the same for your enterprise now.
It dawned on me yesterday that your network is so stable, so scalable and so predictable that we never even think about it; it just works... we could never build that level of comfort ourselves. --Global Financial Services Client Picture of cages in Tellme data center A platform to stand on

Tellme has built a secure, seamlessly-integrated network of technologies to ensure that your business always has the answer. We've married VoiceXML, Interactive Voice Response (IVR), telephony and the Internet infrastructure to form a unique system that provides a breakthrough voice experience, enriched with real-time data.

99.995% Turn up the volume

We've built a carrier-grade 99.995% network so you don't have to. Our platform has been put through the paces, answering over 40 million unique callers per month, totaling 2 billion calls per year. Tellme's voice and data system has been designed from the ground up to be lightning fast and ultra-reliable, and our Network Operations Center makes sure it stays that way. With 24x7x365 continuous monitoring, the NOC ensures that every system is online and performing at top capacity. Our high-redundancy, rock-solid network architecture ensures that you'll always hear the voice of your customers and they'll hear yours.

Diagram showing data hosting redundancy Disaster-proof by design

Why create an in-house solution? Tellme puts you on the most efficient, reliable voice services platform in the industry. Each one of our three geographically diverse data centers is home to multiple Tier-1 ISPs, meaning we minimize the risk of service interruption due to unexpected regional events and natural disasters. Redundant system architecture—both within and across data centers—coupled with the latest in provisioning, mirroring, and virtualization technologies, makes the Tellme platform the leading hosted voice services solution.

Reliability overview
  • 99.995% platform availability
  • 24x7x365 NOC monitoring
  • Network scalability to meet your high-volume demands
  • Proven on 40 million unique calls per month and over 2 billion calls per year
  • Redundancy across and within multiple geographically diverse data centers
  • VXML, IVR, internet and telephony integration
  • Accept calls via VoIP or TDM
  • Platform advantage over on-premises IVR systems