With the Tellme Experience Manager, clients can stay in control of their applications and data all the time. Securely leverage the flexibility of the Web and the full power of VoiceXML to customize applications in real-time. Now, changes that used to take hours or days can be made in seconds—send emergency messaging or manage tiering and routing within applications without ever editing or re-deploying code.

Don't duplicate your efforts. Take advantage of Tellme's smart, on-demand Internet + Voice architecture and fully leverage your existing Web-based customer service implementation. Get seamless synchronization of your Web- or phone-based customer services via HTTP requests, keeping your data secure and your service lightning-fast.

The thought of implementing IVR shouldn't give you nightmares. Tellme makes the upgrade process painless and seamless by supporting open standards, maintaining a VoiceXML 2.0 certification, and by supporting the latest high-quality SRGS and SISR grammars. Once you're set up, Tellme helps you understand your callers' behavior with full logging and analytics services, always accessible through the Tellme Extranet.

We know callers get irritated having to repeat the same information to an agent that they just said to an IVR system minutes earlier. Tellme helps alleviate their frustration with CTI (Computer Telephony Integration) Connect—a unique application that passes contextual information to the contact center, empowering the agent to help the caller more quickly, and saving you money!