Who says audio over the phone has to sound lo-fi? Tellme combines patented audio technologies, world-class user interface design, and professional voice talent to create an experience that changes the way people think about interactive voice. Everyone who has used a traditional touch-tone menu system knows the annoyance of wading through level after level of lifeless instruction without ever getting to the information they need. Tellme's intuitive user interfaces let your customers find what they're seeking quickly and naturally.

We know that clunky, ineffective phone interfaces don't help because they frustrate callers, leading them to hang up or abandon the automated process in favor of an operator. Tellme does better. Much better. Our personalized user interfaces transform traditional customer service calls into tailored experiences that proactively deliver relevant information to the caller. This translates to higher customer satisfaction and a differentiated service that saves time and lowers telecom costs associated with every call.

Our dedicated staff of linguists and transcribers has compiled a library of over half a million hand-tuned phonetic dictionary entries, and created custom grammars that allow us to better understand what your customers want. In addition, recognition rates benefit greatly from what we call the Network Effect. Tellme has already amassed the most utterance data in the industry, and every day we're taking more calls, and gathering more data. We use this data to further tune recognition. Thus the Network Effect: the more data we have from the network, the better our acoustic models get, the more complete our dictionaries become, and the better we can respond to your customers.

Callers in Florida and Las Vegas may be calling 1-800-Fandango to find show times for the same movie, but they definitely don't sound the same when they do it. Tellme gets calls from around the globe, hearing similar requests in dozens of pronunciations, hundreds of thousands of times a year. Leveraging call volume from all clients, our platform learns to understand callers, no matter where they're from. Tellme exploits more relevant speech data than anyone else, so our attention to 1-800-555-TELL requests in Austin, TX, benefits Orbitz every time they get a call from Dallas.

Let Tellme's unique approach, designed end-to-end to create the best caller experience, give your business the advantage of voice.